Update - Jive Software has received continued reports of Search Functionality degradation and they are continuing investigation.
Apr 19, 16:17 UTC
Investigating - MobileIron Community customers may notice issues using the Search Functionality. MobileIron Community's host, Jive Software, has reported a service degradation to the search functionality in the Community platform. They are taking steps to address the issue.
Apr 18, 20:07 UTC
MobileIron Access Operational
90 days ago
100.0 % uptime
Today
https://access-na1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://access-eu1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
AppConnect Wrapping Portal   ? Operational
90 days ago
99.91 % uptime
Today
Atlas   ? Operational
90 days ago
100.0 % uptime
Today
BYOD Portal   ? Operational
90 days ago
100.0 % uptime
Today
Cloud Notification Service Operational
90 days ago
100.0 % uptime
Today
CNS 1   ? Operational
90 days ago
100.0 % uptime
Today
CNS 2   ? Operational
90 days ago
100.0 % uptime
Today
Connected Cloud Operational
90 days ago
99.71 % uptime
Today
https://au.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
https://de.mobileiron.net/   ? Operational
90 days ago
100.0 % uptime
Today
https://m.mobileiron.net/   ? Operational
90 days ago
99.13 % uptime
Today
Dedicated Core Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (EMEA)   ? Operational
90 days ago
100.0 % uptime
Today
Dedicated Core (USA)   ? Operational
90 days ago
100.0 % uptime
Today
Gateway Services   Operational
90 days ago
99.91 % uptime
Today
MobileIron Cloud Operational
90 days ago
99.98 % uptime
Today
https://na1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://na2.mobileiron.com   ? Operational
90 days ago
99.92 % uptime
Today
https://na3.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://eu1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://ap1.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://ap2.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
https://sandbox.mobileiron.com   ? Operational
90 days ago
99.92 % uptime
Today
https://login.mobileiron.com   ? Operational
90 days ago
100.0 % uptime
Today
Apple Certificate Signing Request (CSR) file generations   ? Operational
90 days ago
100.0 % uptime
Today
Software Downloads Operational
90 days ago
99.9 % uptime
Today
https://support.mobileiron.com   ? Operational
90 days ago
99.9 % uptime
Today
Support & Community Operational
https://community.mobileiron.com   ? Operational
https://help.mobileiron.com   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na2.mobileiron.com

Start Date and Time: Monday, April 23 9:00 PM PST | Tuesday, April 24 4:00 AM UTC
End Date and Time: Tuesday, April 24 6:00 AM PST | Tuesday, April 24 1:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Apr 12, 19:50 UTC
MobileIron is glad to announce the next release of MobileIron Access, which will be going live during the following date and time:

Start Date and Time: Tuesday, April 24 10:00 PM PST | Wednesday, April 25 05:00 AM UTC
End Date and Time: Wednesday, April 25 02:00 AM PST | Wednesday, April 25 09:00 AM UTC

See the release highlights on the MobileIron Support Community -- Spotlight > Product Releases section: https://community.mobileiron.com/community/micore/spotlight/mi-releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Support Community (https://community.mobileiron.com) to find solutions, ask questions, and connect with users like you
Posted on Apr 17, 20:49 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://eu1.mobileiron.com

Start Date and Time: Wednesday, April 25 1:00 PM PST | Wednesday, April 25 8:00 PM UTC
End Date and Time: Wednesday, April 25 10:00 PM PST | Thursday, April 26 5:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Apr 12, 19:50 UTC
MobileIron is glad to announce the next release of MobileIron Access, which will be going live during the following date and time:

Start Date and Time: Wednesday, April 25 10:00 PM PST | Thursday, April 26 05:00 AM UTC
End Date and Time: Thursday, April 26 02:00 AM PST | Thursday, April 26 09:00 AM UTC

See the release highlights on the MobileIron Support Community -- Spotlight > Product Releases section: https://community.mobileiron.com/community/micore/spotlight/mi-releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Support Community (https://community.mobileiron.com) to find solutions, ask questions, and connect with users like you
Posted on Apr 17, 20:49 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na3.mobileiron.com

Start Date and Time: Monday, April 30 6:00 PM PST | Tuesday, May 1 1:00 AM UTC
End Date and Time: Tuesday, May 1 3:00 AM PST | Tuesday, May 1 10:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Apr 12, 19:51 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://na1.mobileiron.com

Start Date and Time: Wednesday, May 2 9:00 PM PST | Thursday, May 3 4:00 AM UTC
End Date and Time: Thursday, May 3 6:00 AM PST | Thursday, May 3 1:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Apr 12, 19:51 UTC
MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://ap1.mobileiron.com

Start Date and Time: Saturday, May 5 6:00 AM PST | Saturday, May 5 1:00 PM UTC
End Date and Time: Saturday, May 5 3:00 PM PST | Saturday, May 5 10:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Apr 12, 19:51 UTC
MobileIron will be performing system maintenance on https://login.mobileiron.com. During the maintenance the https://login.mobileiron.com page may be unavailable.

Start Date and Time: Saturday, May 5 4:00 PM PST | Saturday, May 5 11:00 PM UTC
End Date and Time: Saturday, May 5 6:00 PM PST | Sunday, May 6 1:00 AM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Apr 12, 19:51 UTC
Past Incidents
Apr 20, 2018

No incidents reported today.

Apr 19, 2018
Completed - The scheduled maintenance has been completed.
Apr 19, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 12:00 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for MobileIron Cloud cluster https://ap2.mobileiron.com

Start Date and Time: Thursday, April 19 5:00 AM PST | Thursday, April 19 12:00 PM UTC
End Date and Time: Thursday, April 19 1:00 PM PST | Thursday, April 19 21 8:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Apr 12, 19:50 UTC
Apr 18, 2018
Completed - The scheduled maintenance has been completed.
Apr 18, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 14:00 UTC
Scheduled - MobileIron announces the next release of MobileIron Cloud, which will be going live during the following date and time for Apple Certificate Signing Request (CSR) file generations.

Start Date and Time: Wednesday, April 18 7:00 AM PST | Wednesday, April 18 2:00 PM UTC
End Date and Time: Wednesday, April 18 9:00 AM PST | Wednesday, April 18 4:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Apr 12, 19:50 UTC
Apr 17, 2018
Completed - The scheduled maintenance has been completed.
Apr 17, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:04 UTC
Scheduled - MobileIron will be upgrading the BYOD Portal at the time below. During the maintenance window, customers may not be able to access the BYOD Portal.

Start Date and Time: Monday, April 16 5:00 PM PST | Tuesday, April 17 12:00 AM UTC
End Date and Time: Monday, April 16 6:00 PM PST | Tuesday, April 17 1:00 AM UTC
Apr 16, 15:43 UTC
Apr 16, 2018
Resolved - This incident has been resolved.
Apr 16, 16:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 00:11 UTC
Update - A fix is being applied to the environment. During this time, the Admin portal and new device enrollment may not be available for approximately 60 minutes.
Apr 13, 23:22 UTC
Update - Mobileiron Engineering continues to drive towards stabilizing the environment.
Apr 13, 23:06 UTC
Investigating - MobileIron Cloud Service Degradation - https://na2.mobileiron.com/ - SRE-109119

A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service. Currently, delays in the admin portal and LDAP syncs may be experienced.

MobileIron Site Reliability Engineering has identified the issue and will provide an update or notice of resolution once we have collected additional information.
Apr 13, 19:09 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 UTC
Scheduled - MobileIron will be upgrading all Connected Cloud instances on https://m.mobileiron.net/ to Connected Cloud 9.6.0.2. No customer action is required.

No customer action is required for this upgrade. Customers may experience service disruption during the entire maintenance window.

Start Date and Time: Friday, April 13, 9:00PM PT | Saturday, April 14, 4:00AM UTC
End Date and Time: Sunday, April 15 11:59PM PT | Monday, April 16, 6:59AM UTC
Apr 2, 23:01 UTC
Apr 15, 2018

No incidents reported.

Apr 14, 2018
Completed - The scheduled maintenance has been completed.
Apr 14, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 14:00 UTC
Scheduled - MobileIron will be performing third system maintenance on https://login.mobileiron.com. During the maintenance, the https://login.mobileiron.com page may be unavailable.

Start Date and Time: Saturday, April 14 7:00 AM PDT | Saturday, April 14 2:00 PM UTC
End Date and Time: Saturday, April 14 9:00 AM PDT | Saturday, April 14 4:00 PM UTC

See the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Apr 5, 17:01 UTC
Apr 12, 2018

No incidents reported.

Apr 11, 2018
Resolved - The environment has remained stable. MobileIron Site Reliability Engineering continues to actively monitor and optimize the environment.
Apr 11, 16:07 UTC
Investigating - A number of customers on the following services:

- https://na1.mobileiron.com/
- https://m.mobileiron.net/*
- Dedicated Core

Are experiencing performance degradation. The admin portal may be less responsive. Other functionality should not be impacted.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Apr 10, 16:55 UTC
Apr 10, 2018
Completed - The scheduled maintenance has been completed.
Apr 10, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 13:00 UTC
Scheduled - MobileIron is glad to provide a preview of the next release of MobileIron Cloud to the Sandbox environment. The Sandbox (https://sandbox.mobileiron.com) will be upgraded during the following date and time:

Start Date and Time: Tuesday, April 10 6:00 AM PST | Tuesday, April 10 1:00 PM UTC
Expected End Date and Time: Tuesday, April 10 2:00 PM PST | Tuesday, April 10 9:00 PM UTC

Once the maintenance period completes, the release highlights will be available on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you
Apr 9, 22:34 UTC
Apr 9, 2018

No incidents reported.

Apr 8, 2018
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 21:00 UTC
Scheduled - MobileIron will be upgrading all Connected Cloud instances on https://de.mobileiron.net/ to Connected Cloud 9.6.0.2. No customer action is required.

No customer action is required for this upgrade. Customers may experience service disruption during the entire maintenance window.

Start Date and Time: Friday, April 6, 2:00PM PT | Friday, April 6, 9:00PM UTC
End Date and Time: Sunday, April 8, 2:00PM PT | Sunday, April 8, 9:00PM UTC
Apr 2, 23:01 UTC
Apr 7, 2018

No incidents reported.