All Systems Operational
Access Operational
https://access-na1.mobileiron.com ? Operational
https://access-eu1.mobileiron.com ? Operational
AppConnect Wrapping Portal ? Operational
Atlas ? Operational
BYOD Portal ? Operational
Cloud Notification Service ? Operational
Connected Cloud Operational
https://au.mobileiron.net/ ? Operational
https://de.mobileiron.net/ ? Operational
https://m.mobileiron.net/ ? Operational
Content Security Service Operational
https://contentna1.mobileiron.com ? Operational
https://contenteu1.mobileiron.com ? Operational
Dedicated Core Operational
Dedicated Core (EMEA) ? Operational
Dedicated Core (USA) ? Operational
Gateway Services Operational
MobileIron Cloud Operational
https://na1.mobileiron.com ? Operational
https://na2.mobileiron.com ? Operational
https://na3.mobileiron.com ? Operational
https://eu1.mobileiron.com ? Operational
https://ap1.mobileiron.com ? Operational
https://ap2.mobileiron.com ? Operational
https://sandbox.mobileiron.com ? Operational
https://login.mobileiron.com ? Operational
Apple Certificate Signing Request (CSR) file generations ? Operational
Software Downloads Operational
https://support.mobileiron.com ? Operational
Support & Community Operational
https://community.mobileiron.com ? Operational
https://help.mobileiron.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MobileIron is glad to provide a preview of the next release of MobileIron Cloud to the Sandbox environment. The Sandbox (https://sandbox.mobileiron.com) will be upgraded during the following date and time:

Start Date and Time: Monday, August 21 7:00 AM PDT | Monday, August 21 2:00 PM UTC
End Date and Time: Monday, August 21 4:00 PM PDT | Monday, August 21 11:00 PM UTC

At the time of upgrade, see the release highlights on the MobileIron Cloud Support Community -- Releases and Announcements section: https://community.mobileiron.com/community/mic/announcements

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Cloud Support Community (https://community.mobileiron.com/community/mic) to find solutions, ask questions, and connect with users like you.
Posted on Aug 14, 23:15 UTC
Past Incidents
Aug 16, 2017
Resolved - This incident has been resolved.
Aug 16, 05:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 08:54 UTC
Update - MobileIron Engineering continues working towards restoring https://na1.mobileiron.com/ to a fully operational state.
Aug 10, 00:08 UTC
Update - MobileIron Engineering actively drives towards restoring https://na1.mobileiron.com/ to a fully operational state.
Aug 9, 18:56 UTC
Investigating - We are currently investigating this issue.
Aug 9, 11:58 UTC
Monitoring - A fix has been implemented and Site Reliability Engineering is monitoring the results at this time.
Aug 8, 23:57 UTC
Investigating - A number of MobileIron Cloud customers on the http://na1.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Aug 8, 22:24 UTC
Aug 15, 2017
Resolved - This incident has been resolved.
Aug 15, 22:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 15, 15:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 15, 15:43 UTC
Investigating - A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Aug 15, 15:32 UTC
Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 9, 2017
Completed - The scheduled maintenance has been completed.
Aug 9, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 05:00 UTC
Scheduled - MobileIron is glad to announce the next release of MobileIron Access, which will be going live during the following date and time:

Start Date and Time: Tuesday, August 8 10:00 PM PDT | Wednesday, August 9 5:00 AM UTC
End Date and Time: Tuesday, August 8 11:30 PM PDT | Wednesday, August 9 6:30 AM UTC

See the release highlights on the MobileIron Support Community -- Spotlight > Product Releases section: https://community.mobileiron.com/community/micore/spotlight/mi-releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Support Community (https://community.mobileiron.com) to find solutions, ask questions, and connect with users like you
Aug 7, 15:03 UTC
Aug 8, 2017
Resolved - We are no longer seeing the issues with slow performance.
Aug 8, 16:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 8, 13:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 8, 13:20 UTC
Investigating - A number of MobileIron Cloud customers on the http://na2.mobileiron.com environment are experiencing a degradation to the service.

MobileIron Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Aug 8, 13:10 UTC
Aug 7, 2017
Completed - The dates listed for the MobileIron Access upgrade were incorrect. The updated dates will be sent out shortly.
Aug 7, 15:02 UTC
Scheduled - MobileIron is glad to announce the next release of MobileIron Access, which will be going live during the following date and time:

Start Date and Time: Monday, August 8 10:00 PM PDT | Tuesday, August 9 5:00 AM UTC
End Date and Time: Monday, August 8 11:30 PM PDT | Tuesday, August 9 6:30 AM UTC

See the release highlights on the MobileIron Support Community -- Spotlight > Product Releases section: https://community.mobileiron.com/community/micore/spotlight/mi-releases

To request access, go to http://mobileiron.force.com/PortalAccessRequest. Then check out the MobileIron Support Community (https://community.mobileiron.com) to find solutions, ask questions, and connect with users like you
Aug 3, 16:04 UTC
Aug 6, 2017
Completed - The scheduled maintenance has been completed.
Aug 6, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 19:00 UTC
Scheduled - In accordance with Google's rebranding of Android for Work to Android. MobileIron is replacing the term Android for Work with Android enterprise in its technical documentation, product interfaces, and customer facing sites and partner portals. This work will take place on the Android for Work Enrollments tab of the Customer Support Salesforce Portal on the date and time listed below:

Start Date and Time: Saturday, August 5th 12:00 PM PDT | Saturday, August 5th 19:00 UTC
End Date and Time: Sunday, August 6th 12:00 PM PDT | Sunday, August 6th 19:00 UTC

The “Android for Work Enrollments” Tab in the support portal will be renamed “Android enterprise Enrollments.”
Jul 31, 21:53 UTC
Aug 4, 2017

No incidents reported.

Aug 3, 2017

No incidents reported.

Aug 2, 2017
Completed - The last database server has been upgraded. All services should now be functional.
Aug 2, 04:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 03:00 UTC
Scheduled - MobileIron is upgrading database servers that host the German-based Connected Cloud instances (https://de.mobileiron.net/). During the maintenance, some customers will be unable to access their admin portals. All of the scheduled upgrades have completed except for one remaining database server, which is still in progress.
Aug 2, 01:31 UTC